Frequently Asked Questions

Standard shipping takes 5-10 business days within the US. Expedited shipping (2-3 days) is available at checkout. International orders typically take 10-20 business days depending on your location.

Yes! We offer FREE standard shipping on all US orders over $35. For international orders, free shipping is available on orders over $60.

Absolutely! We ship worldwide. International shipping rates and times vary by location. You can view your shipping options and costs at checkout.

Yes! Once your order ships, you'll receive a tracking number via email. You can track your package through our website or directly on the carrier's website.

We offer a 30-day satisfaction guarantee. If you're not completely happy with your purchase, return it within 30 days for a full refund or exchange. Items must be unworn and in original packaging.

Contact us at support@elysiantrinkets.com with your order number and reason for return. We'll provide a prepaid return label and process your refund within 3-5 business days of receiving the item.

Yes! We're happy to exchange your item for a different size, color, or style. Contact us within 30 days of delivery and we'll arrange the exchange.

Our jewelry is made from hypoallergenic brass or zinc alloy base with rose gold, gold, or silver plating. All pieces are nickel-free and safe for sensitive skin. Specific material details are listed on each product page.

Our jewelry is tarnish-resistant with high-quality plating. To maximize longevity, avoid contact with water, perfume, and harsh chemicals. Store in the included pouch when not wearing.

Gently wipe with a soft cloth after wearing. Store in the included velvet pouch. Remove before swimming, showering, or applying lotions/perfumes. Keep away from direct sunlight for extended periods.

Yes! All Elysian Trinkets jewelry is hypoallergenic and nickel-free, making them safe for sensitive skin. If you have severe metal allergies, please check specific product materials listed on each page.

We include a size guide on each ring product page. The easiest method: wrap a thin strip of paper around your finger, mark where it overlaps, measure the length in mm, and compare to our size chart. US sizing from 5-11 is available on most rings.

Our necklaces typically come in 16", 18", and 20" lengths. Some styles include an adjustable chain. The specific chain length(s) available are listed on each product page with a visual guide.

Most of our bracelets feature adjustable chains or elastic designs that fit wrists 6"-8". Some styles come in specific sizes — check the product description for sizing details.

We currently carry collections inspired by: One Piece, Naruto, Dragon Ball Z, Attack on Titan, Demon Slayer, Jujutsu Kaisen, Bleach, Hunter x Hunter, My Hero Academia, and Frieren. New series are added regularly!

We currently don't offer fully custom pieces, but we take fan requests seriously! Our design team reviews community requests and often turns popular requests into new collection pieces. Submit your request via our contact form!

Yes! We're constantly expanding our collections. Sign up for our newsletter to be the first to know about new anime collections, limited edition drops, and exclusive fan releases.